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Privacy Policy

Last updated: 22 October 2026

The short version

  • NeuroDinoWorld is made for children and set up by their parents or carers.
  • No ads, no selling your data, and no tracking for advertising. Ever.
  • If you create a parent account, your child's progress, including their first name, is backed up to our database in Sydney, Australia, so it can be restored. Without an account it stays on the device.
  • We never receive or keep a recording of your child's voice. Voice features use the speech service built into your device or browser. In Talk to Buddy, what your child says is sent to us as text, not sound, so an AI service can write the buddy's reply. A song recorded in the Singing Studio or in Sing How You Feel is made on the device and is never sent to us. You can switch Talking off in Settings.
  • Some characters say your child's first name. To make that audio, the line is sent to ElevenLabs, our voice provider.
  • You can delete your account in the app, or email us and we will delete your data.

1. Who we are

NeuroDinoWorld is run by a sole trader trading as NeuroDinoWorld (ABN 71 243 092 197), Mount Duneed, Victoria, Australia. We follow the Privacy Act 1988 (Cth) and the Australian Privacy Principles.

Privacy contact: hello@neurodinoworld.com.au

2. Who the app is for

NeuroDinoWorld is rated 4+ and is designed for young children, including neurodivergent children (for example ADHD and autism), using the app with a parent or carer. A parent or carer (18 or over) sets the app up and passes an adult check. Accounts are for parents and carers, not children.

3. Sensitive information

Because the app is designed for neurodivergent children, using it may suggest your child has a neurodivergent condition, which the Privacy Act treats as sensitive (health) information. By setting up the app you consent to us holding this implied information only to provide the app. We never use it for anything else and never share it for marketing or profiling.

4. What we collect, and why

Anonymous Guest-First Experience. NeuroDinoWorld requires no account, no email address, and no password. The app creates a random anonymous ID on your device to manage your subscription entitlement and locally store your child's progress.

Your child's profile and progress. Child profiles, stars, badges, journal entries, daily check-ins and the Calm Corner tools used are kept on your device. If you create a parent account, they are also backed up to our database in Sydney so they can be restored on another device, and they are deleted when you delete the account. Without an account, they are not sent to us.

Pre-recorded voice lines. Character voices and stories are pre-recorded human recordings and verified audio assets stored securely in our cloud storage in Sydney. They stream directly to the device without any live generative AI processing.

Microphone. A parent can switch Talking off in Settings, which switches off every microphone feature. In Animal Sounds and the Singing Studio, microphone audio is processed locally on the device. Recordings never leave your device unless you choose to save or share them.

Saying words to the app. The app includes optional hands-free voice interactions where your child can speak with their buddy character on the Home Stage or mimic sounds in Animal Sounds. On the website, these use the speech service built into your browser (such as Google in Chrome or Apple in Safari). In mobile apps, on-device system speech recognition is used. Spoken words are converted directly to text on the device for friendly in-game reactions. We never receive, record, store, or sell your child's voice audio.

Singing Studio and Sing How You Feel. Your child can record themselves singing: a song of their own in the Singing Studio, or a line their buddy says in Sing How You Feel, sung back. The recording is made locally on the device and is never sent to our servers or to third parties. "Save Song to Device" saves the song as a file directly to the device storage.

Motion sensor. Dance Party's Dance Off reads the device's motion sensor during a turn to score movement. This happens on the device only and is never recorded or sent anywhere.

Notifications. On Android, the only notification the app may show is the playback control for an audio story playing with the screen off: the story's title, with play and pause. Android 13 and later ask you once to allow notifications before it can be shown; the story plays whether you allow it or not. We send no other notifications, and no marketing or push notifications.

Payments. Purchases are handled by Apple, Google Play, or on our website by Stripe, all through RevenueCat. We never see card details. We receive your subscription status, product, store, expiry date and the account ID and email linked to the purchase, so we can unlock premium.

Adult check record. Each time an adult check is passed (at setup, to open Parent View, or to open a link outside the app), we store the time, the account or device ID, the IP address and the device and browser details, as a record that a parent gave consent.

Content reports. If you report a story, we store which story and chapter you reported and your account or device ID. If that cannot be saved, the report is emailed to us with your email address.

Keeping the app working.

On the device. The app uses the device's storage for settings, progress, the sign-in session, downloaded voice audio and cached content. We do not use advertising cookies or tracking pixels.

We do not collect your location, contacts, photos or camera, advertising identifiers, or browsing history.

5. How we use information

We do not use information for advertising, profiling or automated decisions about you or your child, and we never sell, rent or trade it.

6. Services we use

We share information only with these providers, only as needed to run the features described above:

7. Overseas transfers

Our main database and file storage are in Australia. Some of the providers above are overseas (mainly the United States) or global. We take reasonable steps to use providers with privacy protections consistent with the Australian Privacy Principles.

8. Security

If a data breach is likely to cause serious harm, we will notify the people affected and the Office of the Australian Information Commissioner under the Notifiable Data Breaches scheme.

9. How long we keep information

10. Your rights and choices

You can ask to access, correct or delete the information we hold about you or your child, or withdraw your consent by deleting your account.

11. Children's privacy

United States (COPPA): if you believe we hold a child's information without a parent's consent, email us and we will delete it promptly. EU and UK (GDPR): you also have rights to data portability, to restrict processing, and to object. We process data to provide the service you asked for, and for voice features, with your consent.

12. Older versions of the app

If your iPhone or Android app has not been updated recently, it may be an older version. The older version asks at setup what your child loves and saves those interests with their progress, and when offline may hold two-player game rooms in Google's Firebase Realtime Database (Singapore). Updating the app from the App Store or Google Play brings it in line with this policy.

13. Changes to this policy

We will update this policy when the app changes. The date at the top shows the latest version. For significant changes, we will let you know in the app or by email.

14. Contact and complaints

NeuroDinoWorld (ABN 71 243 092 197), Mount Duneed, Victoria, Australia. Email hello@neurodinoworld.com.au.

If you are not happy with how we handle a privacy concern, you can contact the Office of the Australian Information Commissioner: oaic.gov.au, phone 1300 363 992.

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